1. In the event of cancellation or delays prior to an agreed filming date:
- Up to 48 hours before: 15% of filming cost / Livestream is payable
- Between 48 and 24 hours: 50% of filming cost / Livestream is payable
- Within 24 hours: 100% of filming cost / Livestream is payable
2. The Company accepts no liability for any loss or damage that may arise from the supply of the services. In the unlikely event of the Company being unable to supply the services as specified in the Order/Invoice, liability shall be limited to the total invoice value – or monies already paid by the Client. The Company will not be liable to provide replacement services.
3. Whilst every care is taken in the handling of the Client’s property, the Company accepts no responsibility whatsoever for any loss or damage due to unforeseen circumstances whilst in the custody of the Company. Liability for such loss or damage will be limited to the replacement cost of the materials or media and in no circumstances will any liability attach to any claim for the value of the content.
4. The Client will ensure that permission is required for the inclusion of any copyrighted material they supply to the Company to enable them to deliver the services.
5. The Client agrees to indemnify the Company in the event of any breach of copyright claims being brought against the Company in respect of material supplied by the Client.
6. The Client will ensure that all necessary arrangements have been made with, and permissions obtained from, people and places that may be recorded on video as a result of the Company providing services.
7. The Company reserves the right to display parts of the Clients’ video on the Company’s website and social media platforms unless otherwise agreed during the booking process.
8. Unless otherwise agreed the Company will treat any information gained during the supply of the services as being private and confidential. Likewise, the Client shall keep confidential any methods or technology used by the Company to supply the services.
